In accordance with FDA and ISO Regulations, all product returns must include a Return Merchandise Authorization number (RMA) which can be obtained by contacting our Customer Service Department. Products may returned for credit within 30 days from invoice date. After 31 days and up to 60 days from the invoice date, a request for return will be evaluated by a Customer Service Representative as a courtesy to our customer. Returns may be authorized when
1. Products are in the original and unopened packaging and in re-sellable condition.
2. Returns must meet quality inspection standards, appearance and physical count.
3. A 20% restocking fee may be charged.
4. Custom imprint orders, hot stamped orders and pre-welded band assemblies are not accepted for return/credit. No return or credit will be issued for products over 60 days from invoice date.
**ITEMS MUST BE IN ORIGINAL PACKAGING, NEW AND UNUSED. NOT STERILIZED AND NOT RELABELED **