Frequently Asked Questions

What happens if my patient needs mid-treatment adjustments?

If case needs to be adjusted due to patient’s progress, please submit a new order with updated records through DynaFusion. Do not use this form for a case adjustment request.

How long does each phase take to ship?

On average, aligners are delivered within 7-10 business days after approval.

Is there a portal to track orders?

Yes, you’ll have the ability to track your shipment using DynaFusion or your DynaFlex customer portal.